Support access (optional)
If you want hands-on help, open a temporary access from the Support access card: the support team receives a single-use sign-in link and gets a temporary account that ends on the date you choose. Nothing is opened unless you ask for it, and you can close it at any time.
The account can use the VEFpressKit screens and the diagnostic, see the pages of your site and talk with you in a conversation. It cannot manage users, install, update or edit code, change the site address or the administrator email, change or read back license keys, or export personal data. The « Full administrator » level keeps these same limits. With VEFpressKit Pro, it also cannot send emails to your press contacts, delete download records or change the notification address.